Legal Information & Data Protection
Comprehensive privacy policy, terms of service, and security framework for UAE's most trusted AI tax platform
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Table of Contents
Privacy Policy
Taxora AI ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal and financial data under applicable UAE laws, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
2. Information We Collect
a) Personal Information: This includes your name, email address, phone number, Tax Registration Number (TRN), Emirates ID details, and payment information when you subscribe to our services.
b) Uploaded Files: This includes invoices, salary slips, tax reports, and other financial documents you upload for analysis by our AI.
c) Usage Data: We collect technical information about how you interact with our service, such as device information, IP address, browser type, and session data.
3. How We Use Your Data
Your data is used exclusively to: provide and personalize our tax assistant services; improve our AI models; send you important notifications about your account or tax deadlines; and comply with legal obligations.
4. Data Storage & Security
We implement industry-standard security measures, including end-to-end encryption for data in transit and at rest. We do not sell or share your personal data with third parties for marketing purposes without your explicit consent.
5. Data Sharing & Third Parties
We may share data with trusted third-party service providers for essential functions, such as cloud hosting (e.g., Google Cloud), payment processing (e.g., Stripe), AI processing (e.g., Google Gemini, OpenAI), and, with your explicit consent, for filing with the UAE Federal Tax Authority (FTA).
6. Your Rights
You have the right to access, correct, or request the deletion of your personal data. You may also withdraw your consent for data processing at any time, subject to legal or contractual restrictions.
7. Retention Policy
We retain your data only for as long as is necessary to provide our services to you or as required by UAE law for compliance and record-keeping.
8. Children's Data
Our service is not intended for individuals under the age of 18. We do not knowingly collect data from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Effective Date' at the top.
Privacy Questions?
privacy@taxora.aiTerms of Service
By accessing or using the Taxora AI platform (the 'Service'), you are agreeing to be bound by these Terms of Service. If you do not agree with any part of the terms, you may not use the Service.
2. Description of Service
Taxora AI provides an AI-powered assistant designed to help with VAT, corporate tax inquiries, invoice scanning, and general financial questions relevant to the UAE.
3. User Responsibilities
You are responsible for the accuracy and legality of the information you provide. You agree not to misuse the platform for fraudulent or illegal activities and to keep your account credentials secure.
4. Limitation of Liability
Taxora AI is an informational tool and does not substitute for professional advice from a certified accountant or tax advisor. Your use of the Service is at your own risk. We are not liable for any errors, omissions, or financial losses resulting from reliance on the AI's output or missed filings.
5. Intellectual Property
All software, code, design, text, and other content on the platform are the exclusive property of Taxora AI Technologies FZ-LLC.
6. Modifications to Terms
We reserve the right to modify these terms at any time. Your continued use of the Service after any such changes constitutes your acceptance of the new terms.
7. Termination
We may suspend or terminate your access to the Service immediately, without prior notice, for any breach of these Terms, including platform misuse.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates and the jurisdiction of the Dubai International Financial Centre (DIFC) courts.
Legal Questions?
legal@taxora.aiLegal Disclaimer
Taxora AI is not a licensed tax agent or financial advisor. All information, summaries, and chatbot replies generated by our AI are for informational purposes only. This content does not constitute financial, legal, or tax advice. We strongly recommend that users consult with a certified financial professional or licensed tax agent before making any financial decisions or submitting official filings to the FTA.
Need Professional Advice?
Always consult with certified tax professionals for official filings and complex tax matters.